The on-site pick-up service is active by appointment and for orders paid in advance through the website.
For more information, you can contact our Customer Service

Pick up at Mareshop PickPoint

Mareshop by Terranova srl
Via Teodorico 7 - 47922 Rimini (RN)
Tel. 0541 164 6304
Pick up times
Monday
Friday
9:0012:3015:0017:30
 

How to place an order


Add the product to your cart.

Select "Pickpoint".

You will receive an email. Your order is ready for pick up.

Pick up within 5 working days.


How can I place an order?

Orders can be submitted via our website.
Ordering on line is very easy: add your products to cart, select "PickPoint" as delivery option, wait for confirmation e-mail or SMS and finally come to our PickPoint to pick up it. If you have any question after placing your order, contact Customer Service.

I just placed an order, can I come immediatly for pick up?

As soon as your products will be ready for pick up, you will receive an email. After that you can come and pick up your items.

Do I need to register to place an order?

You can place an order as "guest" without registering to the site. But if you choose to register, you can access to exclusive offers for registered customer. In any case, your details will be used only for your purchase management and will never be shared with any other.

What should I do when I pick up my order?

When you pick up your order, check that all products correspond to the ones you have purchased and that are indicated in your order recipt. If, when back home, you notice any issue with your items, please contact us within 7 days.

Can I pay with a bank cheque?

We do not accept bank cheques. Only payment methods accepted when you pick up your order are: cash for amounts up to 1999.00€, Bancomat and Visa or Mastercard credit cards.

Do I need to place an order online, can't I buy directly at Mareshop Pickpoint?

Mareshop is an online retailer. At our office we set up a pick up point, so you need to place your order online before picking it up. You will then receive a SMS and an e-mail to notify you that your order is ready for pickup. You can pick up your order within 5 working days or, if you can't within this term, contact us to arrange a new date.

How long does it take before my items are ready for pickup?

Time can change based on products availability, as specified in products page when you place your order. If you are a registered customer, you can verify your order status in your personal page.

Can I start to pick up available items in my order?

Check you order status in your personal area. If your order includes more items and some are available, you can have a partial pick up. Contact our Customer Service to inform us you want to collect available items. We will split your order and send you an email for available items delivery. You will then receive a second email when remaining items will be ready for pick up.

What recipt do I get when I pick up and pay my products?

When you pick up your products, we give you your purchase recipt or, if you asked for it when placing your order, a formal invoice for your products.